FAQ

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Connection window
FAQ

Where are the mounted disks located?

Disks mounted with CloudMounter are located in: for the onsite version of CloudMounter: ~/.CMVolumes for App Store version of CloudMounter: ~/Library/Containers/com.eltima.cloudmounter.mas/Data/.CMVolumes/ If you do not know ...
Editorial Team
April 13, 2022
Connection window
FAQ

Are there any peculiarities of using encryption in CloudMounter?

Please keep in mind the following factors while using the encryption feature in CloudMounter: Enabling the encryption globally in the app's preferences ...
Editorial Team
April 13, 2022
Connection window
FAQ

Can I add services that are not listed in CloudMounter?

Check the table below to find the answer what kind of connection to choose in order to add and benefit from various ...
Editorial Team
April 13, 2022
FAQ

How to make mounted volumes visible and accessible to other users?

If you wish other users to see and access your mounted volumes when Fast User Switching is used you need to: Use ...
April 13, 2022
FAQ

I receive a “Low space” notification. What should I do?

When working, CloudMounter cache files when dealing with them. However, if there is a big number of files or they are too large, they ...
April 13, 2022
FAQ

Are there any peculiarities of using encryption in CloudMounter?

Please keep in mind the following factors while using the encryption feature in CloudMounter: Enabling the encryption globally in the app's preferences ...
April 13, 2022
FAQ

Is there a size limit on files uploaded to Dropbox, Amazon S3, etc.?

Yes, the file size limits are as follows: Dropbox - 350 GB; Google Drive - 5 TB; Amazon S3 - 5 TB; ...
April 13, 2022
FAQ

Is it necessary to install any third-party packages while using CloudMounter?

The onsite version of CloudMounter supports the following versions of FUSE. The software will not use the other versions of FUSE in ...
April 13, 2022
FAQ

How do I enable/disable the context menus and status icons in Finder?

To enable or disable the display of the status icons on your files, the context menus for the encryption feature and Dropbox, Google Drive or Amazon S3, navigate to System Settings ...
March 4, 2025
FAQ

I can’t rename or move files/folders in BackBlaze

If the file/folder is larger than 10MB or the folder contains more than 10 files you will receive the error saying that ...
April 13, 2022
FAQ

Supported versions of FUSE

The current onsite version of CloudMounter supports the following versions of FUSE: macOS 10.12-10.14 - FUSE versions 3.8.2 and later. macOS 10.15 - FUSE ...
March 4, 2025
FAQ

How to disable the generation of files preview?

Up to macOS 10.15, CloudMounter managed to disable the generation of files preview on the mounted drives and with the release of ...
March 4, 2025
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